🔒 Privacy Policy
Content Gap AI ("we," "our," or "us"), a service of Oregon Coast AI, is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
Information We Collect
Information You Provide:
- Contact information (name, email address, phone number)
- Business information (company name, website URL, industry)
- Content and communications you send to us
- Payment information (processed securely through third-party providers)
Information Collected Automatically:
- Device and browser information
- IP address and general location
- Pages visited and interactions on our website
- Referring website or source
How We Use Your Information
- To provide and improve our content gap analysis services
- To communicate with you about our services
- To send relevant updates and marketing communications (with your consent)
- To analyze website usage and improve user experience
- To comply with legal obligations
Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in our operations (hosting, analytics, payment processing)
- Legal authorities when required by law
- Business partners with your explicit consent
Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your information.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Data portability (receive your data in a usable format)
Oregon Residents: Under Oregon law, you have additional rights regarding your personal information. Contact us to exercise these rights.
📜 Terms of Service
By accessing or using Content Gap AI services, you agree to these Terms of Service. Please read them carefully.
Services Description
Content Gap AI provides content gap analysis, SEO consulting, content strategy, and related digital marketing services. Our services are designed to help businesses identify and close gaps in their content strategy.
User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information
- Maintain the confidentiality of any account credentials
- Use our services only for lawful purposes
- Not attempt to reverse-engineer or copy our methodologies
- Respect intellectual property rights
Intellectual Property
Our Content: All content, methodologies, tools, and materials provided by Content Gap AI remain our intellectual property. You receive a limited license to use deliverables for your business purposes.
Your Content: You retain ownership of all content and data you provide to us. You grant us a license to use this content solely to provide our services.
Payment Terms
- Fees are as quoted in your service agreement or proposal
- Payment is due according to the terms specified in your agreement
- Late payments may incur additional fees
- Refund policies are specified in individual service agreements
Limitation of Liability
Content Gap AI provides strategic recommendations based on analysis and industry best practices. We do not guarantee specific rankings, traffic increases, or business outcomes. Our liability is limited to the fees paid for services.
Termination
Either party may terminate services with written notice as specified in the service agreement. Upon termination, you will receive any completed deliverables and retain rights to use them.
Governing Law
These terms are governed by the laws of the State of Oregon, United States. Any disputes shall be resolved in the courts of Oregon.
🤖 AI Ethics Statement
At Content Gap AI, we believe in responsible and ethical use of artificial intelligence. This statement outlines our commitment to AI ethics in our services.
Our AI Principles
1. Transparency
We are open about when and how we use AI in our services. Our clients know when AI tools assist in analysis, content creation, or recommendations.
2. Human Oversight
AI augments human expertise—it doesn't replace it. Every AI-assisted output is reviewed and refined by our human team. Final decisions and strategies always involve human judgment.
3. Data Privacy in AI
- Client data used for AI analysis is never shared with third parties for AI training
- We use AI tools that respect data privacy and confidentiality
- Sensitive business information is handled with appropriate safeguards
4. Accuracy & Honesty
We don't use AI to generate misleading content or manipulate search engines in ways that violate guidelines. Our AI-assisted content is factual, helpful, and genuinely valuable to users.
5. Bias Awareness
We acknowledge that AI systems can perpetuate biases. We actively work to identify and mitigate bias in our AI-assisted processes and recommendations.
How We Use AI
- Content Analysis: AI helps analyze large volumes of content for gap identification
- Keyword Research: AI assists in processing and categorizing keyword data
- Trend Identification: AI helps identify patterns in search behavior and content performance
- Content Drafting: AI may assist in creating initial content drafts, always refined by humans
Our Commitment: We stay informed about AI developments and continuously update our practices to align with emerging ethical standards and best practices.
Questions About Our AI Use
We welcome questions about how we use AI in your specific project. Transparency is key to building trust.
Questions About Our Policies?
We're happy to clarify any aspect of our policies or address your concerns.
Email: [email protected]
Location: Oregon Coast, Oregon, USA